FIREPLACES
emotional context: ponderous.We sell gaslogs for vented fireplaces. Five working fireplaces were built in my location to show customers how they will look and operate in a real fireplace. We've had alot of customers ask us if we sell actual fireplaces. These customers believe that fireplaces can be uninstalled and replaced like an appliance such as a dishwasher or refrigerator. When we inform them that a contractor and plumber will be necessary to replace their fireplace, as that is a remodeling job. They become indignant and ask , "Well, where did you get those?", pointing to our fireplaces. We explain that the contractor put them in for the business. Silence as the customer realizes..something.
I don't own a home but this seems like common sense to me. Never in all the times that I've moved did the issue of taking the fireplace with us come up. I mean, c'mon, who ever took their fireplace with them when they moved?
posted by rp @ 3:37 PM
3 Comments:
In defense of the customer (i have a soft spot on my head for stupid people) Pellet Stoves CAN be moved from location to location without need of a contractor. They MIGHT be thinking of those. But that only leads to the conclusion that they continue to think that it is all the same thing.
Final Verdict: Still Stuipid
I feel for ya
After a conversation with DM about fireplaces, I can see how people might think that the zero clearance fireplace (black metal box) could be easily replaced or switched out.
But still....
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